Digital & Social Media Marketing
FAQs
You probably have questions about working together. I’ve answered the most common ones below, but feel free to get in touch if there’s anything else you’d like to know. I’d love to hear from you.
Your questions, answered
What can you help me with?
I specialise in organic social media, including ongoing management, strategy, consultancy and training. I also provide freelance and white-label support for agencies and in-house marketing teams that need extra help.
Do you manage paid social media too?
No. Organic social media is my speciality, so I don’t manage paid advertising. If you already work with a paid specialist or agency, I’m very happy to work alongside them.
Do I need to be on every social media platform?
No. You need to be on the platforms that make sense for your organisation and the people you want to reach. I can help you work out which ones are worth your time and which ones aren’t.
Do you only work with charities and purpose-led organisations?
No. I do a lot of work with charities, care providers and purpose-led organisations, but I also work with growing businesses, consultancies, agencies and in-house marketing teams.
Can you work with our existing marketing team or agency?
Yes. I regularly work alongside in-house teams and agencies, either as freelance support or on a white-label basis. I’m happy to fit into the tools and processes you already use.
Do you offer one-off consultancy or training?
Yes. You don’t need to hand over your social media for me to help. I offer one-off consultancy, audits, strategy sessions and tailored training for individuals and teams, including LinkedIn training.
What do you need from me if you manage my social media?
I’ll need access to your accounts, a good understanding of your organisation and someone I can come to for updates, information and approvals.
I’ll manage the day-to-day work, but I’ll still need input from you so the content sounds like your organisation, not mine.
What results can I expect from social media?
It depends on what you want social media to do for you. We might be looking at reach, engagement, website traffic, enquiries or simply creating a more regular presence.
We’ll agree what matters at the start and I’ll report on it clearly.
How much do you charge?
Ongoing social media management starts from £550 per month, with most retainers between £550 and £1,500+ per month, depending on what you need.
Consultancy and training are priced separately. Once I understand what you’re looking for, I’ll send you a clear quote.
How long do I need to work with you for?
For ongoing social media management, I usually ask for a minimum three-month commitment. That gives us enough time to get going, see what’s working and make useful changes.
One-off consultancy and training don’t require an ongoing commitment.
How soon can we get started?
Usually within two to four weeks, depending on my availability and how much setup is needed.
That gives us time to sort access, agree the plan and prepare the first content before we start.
What if I’m not sure what I need?
That’s fine. Tell me what you’re struggling with, what you want to achieve and what you’re doing at the moment. I can help you work out what support would be useful from there.
